Refunds, Returns and Cancellations
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
In case any client is not completely satisfied with our products we can provide a refund. However refunds are possible only for orders above Rs. 1000 only. We always strive to provide the best quality products and services through our websites and we always mention terms, processes and refund details in the product description pages. Request everyone to go through them before making a purchase.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
- Refunds for Hosting orders are mentioned in the respective order pages.
- Shared and cloud hosting comes with 28 day money back guarantee.
- Since VPS is month to month billing, no refunds will be offered.
- Cloud Hosting with PLESK panel, do not come with refunds. No refunds for cloud (plesk) hosting.
- Design services come with refund, however we do not offer refunds once our design professionals start working.
- Management services come with 7 day refund policy.
- We do not offer refunds for Web Apps and Mobile Apps.
- For refunds on wordpress service visit respective order page.
- No Refunds for Ebooks, Training Material, Videos or any other downloadable content.
Any physical product purchased on our website for any reason cannot be returned. We test our items before shipping and all of them are packed in highly secure packaging which are not prone for breakage, so products once received cannot be returned – until or otherwise mentioned in the product description page. All returns and refund policies will be mentioned in the product/service description page. Please do read them carefully before making purchases.
For Cancellations please contact the us via the contact us page or through any channel mentioned in the bottom right corner like Chat, Call or Whatsapp. Cancellation is possible only for those orders for which we have not yet started the job. Once we start design, development or marketing process, then cancellations are not possible.